Careers

Careers

Lab technician handling blood specimen for diagnostic testing.

Employment Opportunities

MPLN is currently offering a range of career opportunities in diagnostics, including molecular, cytogenetics, flow cytometry, and anatomic pathology. We also have openings for professionals in research and clinical trials, business development, sales, marketing, client services, and operations. 

Our laboratory is located in the foothills of the Great Smoky Mountains, just 20 minutes away from Knoxville, Tennessee. We offer a flexible benefit package that includes a 401k plan, medical, dental, vision, and life insurance, as well as short and long term disability options.

Current Positions

  1. 1
    Help Desk Specialist

    The Helpdesk Specialist assists with oversight and operation of the IT Helpdesk Ticket System. Day-to-day tasks for this role include responding to helpdesk tickets as they are generated, reaching out to users as needed for assistance with IT Helpdesk issues, summarizing Helpdesk Ticket issues in the IT Helpdesk Ticket System itself, and being available to the physical location of an IT related issue to provide hands-on assistance. The Helpdesk Specialist additionally works alongside others in IT to assist with IT operations as necessary.

    Primary responsibilities

    • Respond to IT Helpdesk tickets in a timely manner
    • Reach out to users who have put in IT Helpdesk Tickets via phone, text chat, email, or in person for assistance as needed
    • Be available to assist with IT issues on-site, in both office and laboratory areas
    • Setting up new IT equipment including computers, laptops, and peripheral accessories
    • Assist users remotely with software
    • Troubleshoot IT issues to produce solutions
    • Assist other aspects of the IT department as needed, including operations and new projects
    • Follow instructions and pre-established guidelines to perform the functions of the job
    • Other duties as assigned.

    Education and Experience

    • Bachelor’s or associate degree in a relevant Information Technology program is preferred but not required.
    • Previous work in servicing IT equipment is strongly encouraged.

    Key Competencies

    • Oral and written communication skills
    • Customer service orientation
    • Problem-solving
    • Eager to Learn
    • Planning and organizational skills
    • Attention to detail

    Physical/Mental Demands:

    • Ability to sit for an extended period of time
    • Moderate exposure to musculoskeletal strain.
    • Reaching by extending hand(s) or arm(s) in any direction.
    • Communication skills using the spoken word
    • Requires eye/hand coordination with Moderate risk of eye strain from prolonged exposure to computer monitors.
    • Occasionally required to lift up to 25 pounds.
    • Occasional stress when dealing with clients and multiple demands

    Candidates must be able to pass a pre-employment drug screen and background check.

    MPLN is an Equal Opportunity Employer.

Project Coordinator II – Clinical Research Laboratory

GENERAL SUMMARY OF DUTIES:

The Project Coordinator II position is an onsite position essential to the project services team. By reporting to the VP of Scientific Operations and Research Services, the Project Coordinator II will work closely with laboratory staff, commercial operations, and other project team members to ensure all assigned projects are carried out according to study protocols, work instructions, and study contracts and agreements.

The main duties of the Project Coordinator II are to support Project Managers in handling key accounts by becoming involved in the whole project lifecycle: project & database set up, project maintenance, timely delivery of all protocolled activities, database lock, and study closeout. Once an appropriate level of training has occurred, the Project Coordinator II will be assigned full responsibility for supporting IVD studies as well as other projects that require substantial hands-on study management activities. As MPLN/Geneuity creates a global footprint, the Project Coordinator II may also act as a liaison between MPLN/Geneuity and partner labs across Europe and Asia Pacific.

As this role requires interactions with potential and current MPLN/Geneuity clients, the Project Coordinator II must promote and maintain positive relationships when serving our customers.

ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES:

The main responsibility of the Project Coordinator II position is to work both independently and as part of a team to facilitate the smooth running of all assigned clinical trial and IVD projects. Other duties include, but are not limited to:

  • Serve as a committed and informed backup on studies that require additional support.
  • Assemble, coordinate, implement study specific work instructions that accurately reflect the protocol requirements and internal workflow processes.
  • Communicate and liaison with all scientific and laboratory staff to ensure status reports and information are made available to all clinical trial client study personnel.
  • Maintain records of all key study related communications between MPLN/Geneuity and the clinical trials personnel of sponsors, related to studies for which the Project Coordinator has been assigned responsibility.
  • Careful filing of all papers, test results, and electronic files; submission of formally reviewed study data to the sponsor or the appropriate clinical trials personnel.
  • Coordination and facilitation with MPLN/Geneuity resources to ensure assigned studies are executed on time and within budget – to include:
    • Commercial operations
    • Finance and Billing teams
    • Laboratory scientific and technical services
    • Sample management and logistics staff
    • Results and data management
  • Management and organization of digital whole slide images.
  • Transcribe reportables as needed in a timely and accurate manner.
  • Perform reconciliation of data, data pulls, inventory reports, database queries, etc. upon client request.
  • Be responsible for assigned study start up, study preparations and readiness, and ensure all procedures and documentation are in place to allow the timely analysis and reporting of all clinical trial activities.
  • Act as a liaison between MPLN and partner labs.
  • IVD and studies that require substantial hands-on activities:
    • Manage onsite binders and scan requisitions and paperwork as needed to maintain a digital study binder.
    • Enter reportables into a database as needed in an accurate and timely manner.
    • Organize and host all onsite meetings (SIV/IMV/COV meetings, SQV meetings, onsite training, onsite maintenance visits, etc.).  
    • Organization and oversight of study equipment arrival and setup.
    • Attending onsite trainings and meetings.
    • Be the primary contact for study activity-related logistics.
    • Prepare manifests for outbound shipments.
    • Perform data reconciliations as needed.

Essential functions required:

  • Maintain organized and accurate records of all study-related activities.
  • Demonstrate the ability to perform all necessary functions in the MPLN LIS. 
  • Understand and follow general lab safety and annual training as outlined in MPLN’s Safety SOPs.
  • Follow universal precautions without exception, using appropriate personal protective equipment when in the laboratory.
  • Help ensure a safe work environment for all staff.
  • Understands and follows the Compliance plan.
  • Complies with conditions of employment as stated in the employee handbook.
  • Maintain confidentiality of all clinical trial, patient, and laboratory information.
  • Willing to work beyond normal hours, different shifts, or different duties when necessary.

KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED:

To perform this job successfully, an individual must be able to perform each essential duty in an efficient and timely manner. The requirements listed below are representative of the knowledge, skills, and experience required:

  • Laboratory experience preferred.
  • Possess the ability to multitask, remain composed during stressful situations, and perform effectively despite shifting priorities, workload, and external pressures.
  • Attention to detail and organization skills required.
  • Excellent communicator, customer service, and project organization skills.
  • Substantial computer skills required (e.g. Microsoft Office, laboratory LIMS/LIS systems, handling large electronic data sets, project management software).

EDUCATION, LICENSE OR CERTIFICATIONS REQUIRED:

Project Coordinators II will have a minimum of 2-3 years of work experience, with one or more years of experience working in a clinical laboratory, clinical trials, project coordination, customer management, or account management role, and hold a BS or BA in a Life Science or related laboratory science field.

WORK ENVIRONMENT:

The work area is well lit and well ventilated. The potential for exposure to communicable diseases, infectious materials, and potentially harmful chemicals is moderate. Appropriate safety training to mitigate these risks is provided by MPLN.

Pay is up to $60,000 based on experience.

MPLN is an Equal Opportunity Employer.

Candidates must be able to pass a background check and drug test.

Project Coordinator I – Clinical Research Laboratory

GENERAL SUMMARY OF DUTIES:

The Project Coordinator I position is an onsite position essential to the project services team. By reporting to the VP of Scientific Operations and Research Services, the Project Coordinator I will work closely with laboratory staff, commercial operations, and other project team members to ensure all assigned projects are carried out according to study protocols, work instructions, and study contracts and agreements.

The main duties of the Project Coordinator I are to support Project Managers in handling key accounts by becoming involved in the whole project lifecycle: project & database set up, project maintenance, timely delivery of all protocolled activities, database lock, and study closeout. As MPLN/Geneuity creates a global footprint, the Project Coordinator I may also act as a liaison between MPLN/Geneuity and partner labs across Europe and Asia Pacific.

As this role may require interactions with potential and current MPLN/Geneuity clients, the Project Coordinator I must promote and maintain positive relationships when serving our customers.

ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES:

The main responsibility of the Project Coordinator I position is to work both independently and as part of a team to facilitate the smooth running of all assigned clinical trial projects. Other duties include, but are not limited to:

  • Serve as a committed and informed backup on studies that require additional support.
  • Help assemble, coordinate, and implement study specific work instructions that accurately reflect the protocol requirements and internal workflow processes.
  • Communicate with scientific and laboratory staff to ensure reportables and information are made available to all clinical trial study personnel.
  • Maintain records of all key study related communications between MPLN/Geneuity and the clinical trials personnel, related to studies for which the Project Coordinator has been assigned responsibility.
  • Careful filing of all papers, test results, and electronic files; submission of formally reviewed study data to the sponsor or the appropriate clinical trials personnel.
  • Management and organization of digital whole slide images.
  • Transcription of reportables as needed in a timely and accurate manner.
  • Perform reconciliation of data, data pulls, inventory reports, database queries, etc. upon client request.
  • Act as a liaison between MPLN and partner labs as needed.
  • Perform backup functions for IVD studies and other studies that require substantial hands-on activities:
    • Manage onsite binders and scan requisitions in paperwork as needed to maintain a digital study binder.
    • Enter reportables into a database as needed in an accurate and timely manner.
    • Organization and oversight of study equipment arrival and setup.
    • Attending onsite trainings and meetings as needed.
    • Prepare manifests for outbound shipments.
    • Perform data reconciliations as needed.

Essential functions required:

  • Maintain organized and accurate records of all study-related activities.
  • Demonstrate the ability to perform all necessary functions in the MPLN LIS.
  • Understand and follow general lab safety and annual training as outlined in MPLN’s Safety SOPs.
  • Follow universal precautions without exception, using appropriate personal protective equipment when in the laboratory.
  • Help ensure a safe work environment for all staff.
  • Understands and follows the Compliance plan.
  • Complies with conditions of employment as stated in the employee handbook.
  • Maintain confidentiality of all clinical trial, patient, and laboratory information.
  • Willing to work beyond normal hours, different shifts or different duties when necessary.

KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED:

To perform this job successfully, an individual must be able to perform each essential duty in an efficient and timely manner. The requirements listed below are representative of the knowledge, skills, and experience required:

  • Laboratory experience preferred.
  • Possess the ability to multitask, remain composed during stressful situations, and perform effectively despite shifting priorities, workload, and external pressures.
  • Attention to detail and organization skills required.
  • Excellent communicator, customer service, and project organization skills.
  • Substantial computer skills required (e.g., Microsoft Office, laboratory LIMS/LIS systems, handling large electronic data sets, project management software).

EDUCATION, LICENSE OR CERTIFICATIONS REQUIRED:

Project Coordinators I must hold a BS or BA in a Life Science or related laboratory science field.

WORK ENVIRONMENT:

The work area is well lit and well ventilated. The potential for exposure to communicable diseases, infectious materials, and potentially harmful chemicals is moderate. Appropriate safety training to mitigate these risks is provided by MPLN.

Pay is up to $55,000 depending on experience.

MPLN is an Equal Opportunity Employer.
Candidates must be able to pass a background check and drug test.

To apply, submit your résumé to hr@mplnet.com